Terms of Service.

Last updated September 1, 2026

These Terms of Service ("Terms") govern the supply of services by Trusted Ventures LLC ("Trusted Ventures", "we", "us"), a limited liability company registered in the State of Florida, United States, document number L26000455723, of 17 Talaquah Blvd, Ormond Beach, FL 32174, to the client identified in a Statement of Work ("you").

1. Who we contract with

We supply services to businesses only. By engaging us you confirm you are acting for a business and are authorised to bind it. We do not contract with consumers, and consumer distance-selling rights do not apply.

2. How an engagement is formed

Nothing on this website is an offer capable of acceptance. An engagement begins only when we issue a written Statement of Work ("SOW") naming the deliverables, fees, milestones and dates, and you accept it in writing. Where the SOW conflicts with these Terms, the SOW prevails.

3. Scope and changes

We deliver what the SOW describes. Work outside it is a change: we will price it in writing and it becomes binding only when you approve it in writing. We will not perform unapproved chargeable work and then invoice for it.

4. Your responsibilities

• Nominate one person authorised to make decisions and give approvals.
• Provide timely access to systems, data and staff we reasonably require.
• Respond to requests for approval or feedback within five business days.
• Ensure you hold the rights to any data, content or credentials you give us.

Where a delay is caused by us not receiving these, timelines extend by the period of delay and we may re-schedule resources. We will always tell you when this happens rather than absorbing it silently and missing a date.

5. Fees, invoicing and payment

• Fees are stated in the SOW in United States dollars and exclude applicable sales tax.
• Build engagements are invoiced across milestones. Retainers are invoiced monthly in advance.
• Invoices are due fourteen days from the invoice date.
• We accept Visa, Mastercard, American Express, Discover, ACH bank transfer and domestic wire. Card charges appear as TRUSTEDVENTURES.
• Overdue amounts may carry interest at 1.5% per month or the maximum permitted by law, whichever is lower. We will contact you before applying it.
• We may suspend work on undisputed invoices more than thirty days overdue, having given you seven days' written notice and an opportunity to resolve it.

6. Cancellation and refunds

Cancellation rights and refund entitlements are set out in our Refunds & Cancellation Policy, which forms part of these Terms.

7. Intellectual property and ownership

On payment in full of the amounts due for a deliverable, we assign to you all right, title and interest in the bespoke software, designs and documentation created for you under the SOW, including the source code.

We retain ownership of our pre-existing tools, libraries, frameworks and general know-how ("Background IP") and grant you a perpetual, worldwide, royalty-free, non-exclusive licence to use it to the extent it is embedded in your deliverables. Third-party open-source components remain under their own licences, which we will list.

We retain the right to describe the work at a general level for the purpose of marketing our services. We will not disclose your confidential information, data or trade secrets, and we will not name you as a client without your written consent.

8. Confidentiality

Each party will keep the other's confidential information secret, use it only for the engagement, and protect it with at least reasonable care. This survives termination by three years, and indefinitely for trade secrets and personal data.

9. Data protection

Where we process personal data on your behalf we act as a processor and you as controller. We will process it only on your documented instructions, keep it secure as described on our Security page, and return or delete it on termination. A written data processing agreement is available on request and, where required by law, will be executed before processing begins.

10. Warranties

We warrant that services will be performed with reasonable skill and care by suitably qualified personnel, and that deliverables will materially conform to the SOW.

Defect remedy period: for ninety days after acceptance of a deliverable we will correct any material non-conformity at no charge. This does not cover faults caused by your modifications, by third-party systems outside our control, or by use inconsistent with the documentation.

Except as expressly stated, and to the fullest extent permitted by law, we disclaim all other warranties, including implied warranties of merchantability and fitness for a particular purpose. We do not warrant that software will be uninterrupted or error-free.

11. Limitation of liability

Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot lawfully be limited.

Subject to that, neither party is liable for indirect or consequential loss, loss of profit, loss of revenue, loss of anticipated savings, or loss of goodwill, however arising.

Subject to the above, our total aggregate liability arising out of or in connection with an engagement is limited to the total fees paid by you to us under the relevant SOW in the twelve months preceding the event giving rise to the claim.

12. Term and termination

Either party may terminate an engagement for convenience at a milestone boundary on written notice, subject to the Refunds & Cancellation Policy. Either party may terminate immediately on written notice if the other commits a material breach that is not remedied within fifteen days of notice, or becomes insolvent.

On termination we will hand over all work completed and paid for, together with the documentation required to operate it. We will not withhold deliverables that have been paid for.

13. Non-solicitation

During an engagement and for twelve months afterwards, neither party will knowingly solicit for employment any individual materially involved in the engagement, without the other's written consent. General advertising not directed at those individuals is not a breach.

14. Force majeure

Neither party is liable for failure to perform caused by events beyond its reasonable control. The affected party will notify the other promptly and both will work in good faith to mitigate. If the event continues beyond sixty days, either party may terminate and amounts for work not performed will be refunded.

15. Acceptable use of this website

You may not attempt to gain unauthorised access to this website, disrupt it, scrape it at a rate that degrades service for others, or use it to transmit unlawful material. Good-faith security research is welcome — see our Security page for how to report a finding.

16. Governing law and disputes

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-laws rules. The courts of Florida have exclusive jurisdiction.

Before commencing proceedings, the parties will attempt to resolve the dispute in good faith: raise it in writing to legal@trustedventures.store, and senior representatives of both parties will discuss it within fifteen business days.

17. General

These Terms and the SOW are the entire agreement between the parties on their subject matter. If any provision is held unenforceable, the remainder continues in force. A failure to enforce a right is not a waiver of it. Neither party may assign without the other's consent, except to a successor of substantially all its business. Nothing creates a partnership, joint venture or employment relationship. There are no third-party beneficiaries.

We may amend these Terms for future engagements by publishing an updated version here. Changes do not apply retrospectively to a signed SOW.

18. Contact

Trusted Ventures LLC
17 Talaquah Blvd
Ormond Beach, FL 32174
United States
legal@trustedventures.store